Saturday 11 January 2020

One Ocean into administration

#expeditioncruising .

Source Travel Daily

ONE Ocean Expeditions (OOE) overnight advised customers it is set to be placed into administration and has confirmed its upcoming 17 Jan “Ultimate Antarctica” departure would not take place.

The company has not operated any voyages since Oct 2019, with its RCGS Resolute impounded in Argentina over a payment dispute.

However, since then OOE has continued to solicit bookings on its website, while telling customers on cancelled cruises it would provide a “future cruise credit” rather than any refunds.

The company claims to have entered into a partnership with another unnamed “high quality expedition operator” to provide customers with options to book for a discounted price.

Passengers may also attempt to seek a refund of monies paid to OOE, which will occur via a “business administration process overseen by a court appointed Monitor/Trustee”.

“Alternatively, as OOE will soon enter a formal restructuring process (business administration) under the Canadian legal system, you may be able to seek refunds through the cancellation terms of your travel insurance policy,” the company said, offering to provide supporting documentation to assist any claims.

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